Utility scams are on the rise, and they can be costly and dangerous. Scammers posing as utility companies may call or email you, claiming that you owe money or need to make an immediate payment. They may threaten to shut off your power or gas if you don’t comply. Don’t fall for these scams! Here are some tips and resources to help you protect yourself:
Recognize the Signs of a Utility Scam
Utility scams can take many forms, but they often have some common characteristics. Be wary of unsolicited phone calls or emails from someone claiming to be a representative of a utility company. The scammer may demand immediate payment and threaten to cut off your service if you don’t comply. They may ask for payment via gift cards or other non-traditional methods.
Protect Your Personal Information
Never provide personal information, such as your Social Security number, credit card number, or bank account information, to someone who contacts you unsolicited. Legitimate utility companies will not ask for this information over the phone or via email.
Verify the Caller’s Identity
If you receive a call from someone claiming to be a representative of a utility company, hang up and call the company back at the number listed on your bill or on the company’s official website. This will help ensure that you are talking to a legitimate representative and not a scammer.
Report Suspicious Activity
If you believe you have been targeted by a utility scam, report it to your utility company and the Federal Trade Commission (FTC). The FTC has a website dedicated to reporting and tracking scams, including utility scams.
Resources for Utility Customers
Many utility companies offer resources and tools to help customers protect themselves from scams. Check with your utility company to see if they offer:
- Fraud alerts
- Tips on how to recognize and avoid scams
- Online account management tools to help you track your energy usage and bills
By taking these steps, you can protect yourself from utility scams and avoid becoming a victim. Stay vigilant and stay safe! You can also find more information here.
